What size is Danesbrook House?
Danesbrook House has 14 beds situated on the ground and first floors and serviced by a passenger lift.

Is it single accommodation?
YES . . . all 14 rooms are single.

Can I bring my own furniture?
YES . . . we encourage you to bring small items but subject to fire safety and other regulations not being compromised.

Are meals provided?
YES . . . breakfast, lunch and dinner plus snacks and tea through the day and at various set times.

Where do I eat?
We have a dining room with views over the garden or alternatively you can eat in your room.

What about pets?
Whilst we love animals, we have to be mindful of our other residents and so have a policy of not allowing dogs or cats.  You can have a fish tank or small bird in a bird cage in your room.

Does doctor visit?
You will have to register with a doctor when you move into Danesbrook House, and he or she will visit as required.

Do I pay council tax?
No, residents are exempt.

Can you order newspapers for me?
YES . . . we have one paper every day which you can read but if you require your own you can this order from the local newsagent who delivers.

Have you a no-smoking policy?
Danesbrook House has a strictly no-smoking policy.  Anyone wanting to smoke, resident, staff or visitor is asked to do so outside and in a place where the smoke will not enter the home.

Can I have friends round?
YES . . . With our every encouragement.

What about my mail?
Mail is delivered by the Post Office around 8.00am each morning, Sunday and public holidays apart.

Telephone, can I have my own?
There is a phone for general use and residents can have their own line installed if they so wish.

Do I need insurance?
Danesbrook House is of course insured comprehensively, but this does not cover individual expensive items, and you would be advised to ensure that these are separately insured.

I like to have my hair done regularly?
We would encourage you to continue this practice and to this end a hairdresser visits regularly.

Email/Fax
If you should need to receive or send emails to your family, and do not have your own PC at Danesbrook House, you can do by asking our staff.  Also we can set up an e-mail account in your name @Danesbrook.com if you so wish.

Do you accept residents whose fees are paid by the Local Authority?
Yes, but the difference between what the Local Authority pays and Danesbrook House's fees must be made up by a third party - family, for example.

What else do I need to know?
Just that we would love to have you stay with us, in order that we can take care of you